Agentic AI
AI agents that handle the work you shouldn’t be doing manually
From lead follow-ups to invoice chasing, most small businesses waste hours on repetitive tasks. I build custom AI-powered automations that run in the background — handling workflows, responding to enquiries, and keeping your operations moving without you lifting a finger.
Put the busywork on autopilot.
Every small business has work that runs on repeat — enquiries that need triaging, invoices that need chasing, quotes that need sending, data that needs moving between apps that don’t talk to each other. It’s the work that eats your week without really moving the business forward. Agentic automation is about handing that work to an AI that can actually do it, not just suggest you do it faster.
Unlike off-the-shelf tools that only fire on a trigger, an agent works through a task end to end — reading the incoming information, making the right decisions, and following through with the actions required. An enquiry comes in; the agent reads it, classifies it, replies with the right information, logs it to your CRM, and flags the ones you actually need to look at. A quote request hits your inbox; the agent pulls the client’s details, drafts the quote in your format, and sends it for your approval. The busywork stops being yours.
Because every business’s workflow is different, every automation is custom-built for how you actually operate — not forced into a template. We scope the job with you, work out what the agent needs to be able to do, and build it against the tools you already use.
Custom-built AI agent scoped around your specific workflow — no off-the-shelf templates, no generic automations
Integration with the tools you already use — Gmail or Outlook, your CRM, Xero, Google Sheets, your booking platform
Human-in-the-loop checkpoints for high-stakes actions — the agent drafts, you approve, before anything goes out
Full action logs so every decision the agent makes is visible and reviewable
Fixed quote upfront with no hourly rates, scope creep, or surprise invoices
Every build is scoped and quoted individually because complexity varies enormously — a simple enquiry classifier is a different job from a multi-step workflow touching five different apps. The scoping conversation is free, and you receive a fixed quote upfront before any work starts. No hourly rates, no scope creep, no surprise invoices.
In almost every case, yes. We build against what you already have — Gmail or Outlook, your CRM, Xero, Google Sheets, your booking platform, whatever you run on. If a tool has an API or a reasonable integration path, the agent can work with it. We confirm every connection during scoping so nothing is assumed.
Every automation is built with human-in-the-loop checkpoints for anything high-stakes — quotes are drafted for your approval before sending, ambiguous enquiries are flagged rather than guessed at, and every action is logged so nothing happens invisibly. You stay in control of what actually leaves your business.
Most automations ship in two to four weeks from scoping to live. Simpler agents can be faster; deeper workflows with multiple integrations take longer. Timelines are locked in with the quote so you know exactly what you’re getting and when.